1. Introduction
Welcome to Rate My Round (the "App"), provided by Fairway Technologies Ltd. ("we," "us," or "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our App to rate golf courses, share experiences, and connect with the golfing community.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By downloading, accessing, or using the App, you acknowledge the practices described in this policy.
2. Data Controller
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
3. Information We Collect
We may collect and process the following types of personal data about you:
Information You Provide Directly
- When you register for an account: Name, Email Address, Username, Password
- When you create your profile: Profile Picture, Date of Birth, Golf Handicap, Bio
- When you use specific features: Location Data (if you grant permission for course check-ins), Content you create or upload (e.g., course reviews, photos, comments)
- When you contact us for support or provide feedback: Email Address, Name, details of your query
Information Collected Automatically
- Device Information: Device type (phone/tablet), Operating System and version, Device identifiers (e.g., IDFA, Android Advertising ID), IP address, browser type
- Usage Information: Features used (e.g., course rating, blog reading), pages viewed, time spent, interactions (clicks, taps), crash reports, performance data
- Location Information: General location (based on IP address) or precise location (GPS data) if you enable location services for features like finding nearby courses. You can disable location services via your device settings.
Information from Third Parties
- If you log in using Google, Facebook, or Apple: Name, Email Address, Profile Picture (subject to your privacy settings on those services).
- Analytics data from providers like Google Analytics.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App’s features, such as course ratings and community forums.
- Create and manage your account and golf profile.
- Personalize your experience (e.g., recommending nearby golf courses or relevant blog posts).
- Communicate with you, including responding to inquiries, sending service notifications (e.g., account updates, security alerts), and marketing emails (with your consent).
- Analyze user interactions to improve App performance and user experience.
- Ensure the security and integrity of the App.
- Detect and prevent fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
5. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your personal data based on:
- Consent: For specific purposes like marketing emails or precise location access. You can withdraw consent at any time.
- Contractual Necessity: To provide core App services, such as account management and course rating features.
- Legal Obligation: To comply with laws (e.g., retaining user data for tax purposes).
- Legitimate Interests: For improving the App, ensuring security, and analyzing user behavior, balanced against your rights.
6. Data Sharing and Disclosure
We do not sell your personal data. We may share it with:
- Service Providers: Cloud hosting (AWS), analytics (Google Analytics), customer support (Zendesk). These providers are contractually obligated to protect your data.
- Legal Requirements: If required by law, regulation, or legal process (e.g., court order).
- Protection of Rights and Safety: To protect Fairway Technologies Ltd., our users, or others (e.g., fraud prevention).
- Business Transfers: During mergers, acquisitions, or asset sales, with prior notification.
- With Your Consent: For other third-party sharing when you explicitly agree.
7. Data Storage and Security
We use encryption, access controls, and secure servers to protect your data. However, no system is completely secure, and data transmission is at your own risk. Your data is primarily stored in the United States.
8. International Data Transfers
If we transfer your data outside the UK or EEA (e.g., to US-based servers), we use Standard Contractual Clauses (SCCs) approved by the UK ICO to ensure compliance with UK GDPR.
9. Data Retention
We retain your data only as long as necessary for the purposes outlined, or to meet legal requirements. For example, account information is kept while your account is active and for 12 months after deletion. Usage logs are retained for 6 months.
10. Your Data Protection Rights (UK GDPR)
You have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Correct inaccurate data.
- Right to Erasure: Request deletion under certain conditions.
- Right to Restrict Processing: Limit processing under certain conditions.
- Right to Data Portability: Receive your data in a structured format.
- Right to Object: Object to processing for marketing or legitimate interests.
- Rights related to Automated Decision-Making: Avoid decisions based solely on automated processing.
To exercise these rights, contact us at privacy@ratemyround.com or via the App’s Account Settings. You can also lodge a complaint with the UK ICO (https://ico.org.uk/).
11. Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect data from children under this age. If you believe we have such data, contact us at privacy@ratemyround.com for deletion.
12. Cookies and Tracking Technologies
We use analytics SDKs (e.g., Google Analytics) to collect usage data. You can limit ad tracking via your device settings.
13. Changes to This Privacy Policy
We may update this policy, notifying you via in-app alerts or email. The updated policy will be posted in the App with a revised Effective Date.
14. Contact Us
If you have questions about this Privacy Policy, contact us at: